Patients are becoming more active in choosing where they receive medical care due to the growing popularity of high-deductible health plans. Carolinas HealthCare System has been placing more emphasis on making it easier for patients to access care in recent years, which drove significant revenue increases. They reported net operating revenue of $4.4 billion for the first half of 2015, up from $4.1 billion for the same period of last year.
Carolinas HealthCare System built urgent care centers, freestanding emergency departments and "destination centers," including clusters of primary care physicians, pediatricians and internists to make care more accessible. Patient visits to its medical group increased 11.5% in the first six months of 2015 compared to the same period of last year. In addition, they let patients speak with physicians through virtual appointments using their mobile devices or computers. The success of their expansion efforts show the value in increasing patient access to care in order to increase revenue and enhance the overall healthcare consumer experience.
To read more from our staff click here
To read more from Becker's Hospital Review click here