Survey Shows Patients Choose Providers Based off of Digital Tools


TechnologyAdvice surveyed 406 adults in the U.S. on whether they take into account the digital tools that doctors offer, when they select a primary care physician. 60.8% of respondents said that the availability of digital tools was “important” or “somewhat important” in their choice of a doctor. Respondents were asked about digital tools that are currently trending in the industry, such as health resources and education materials, mobile scheduling application, online bill pay, online appointment scheduling, online test results or diagnoses, and secure messaging outside of office hours.

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